On-Line Payment Policies


Our rates are expressed in US dollars. However, according to business conditions, Toyota Rent a Car reserves the right to modify any rates through publication in its website.

Should the reservation take place in a period of time when the High and Low season overlap, the applicable rate for the entire period would be the rate effective on the first day of rental.

At the time of pick up of the prepaid rental, drivers must physically present the same credit card used for online prepayment. This same card must also be used to cancel the full service amount.

The On-line Payment Service allows you to be eligible for a 10% discount on your time and mileage rate.

To redeem this discount, at the time of reservation, Toyota Rent a Car shall charge 10% of your reservation amount to the credit card you have entered into our system.

Your reservation will be confirmed within the next 24 hours.


Cancellation and No Show Policy:

In case of cancellation or no-show,  Toyota Rent a Car will not refund any amount prepaid or charged to your Credit Card through the On-Line Payment Service.


As part of any service-related interaction, Toyota Rent a Car may require personal information, including, but not limited to, your name and contact information, your address, your e-mail address and telephone numbers; you reservation or lodging information; any service or product purchase information; your date of birth, gender and nationality; your passport number, date and country of issuance; your driver’s license number, issuance and expiration date; your payment information; your personal and marketing preferences; your business name, job title and address; your preferred payment method; your credit card information, including the three or four digit security code; and other type of information as required. Toyota Rent a Car may also require data from your travelling companions, if they are also appointed authorized additional drivers.

Security Policy:

We use industry standards and best practices to protect your personal data, including administrative, technical and physical measures. Enhanced security measures are used to protect sensible personal data. All of these protections are updated and reviewed from time to time by information security experts.

As part of our efforts to safeguard your Internet-based transactions, we use Secure Sockets Layer (SSL) technology. If your browser is SSL-compatible (most are), all of your sensible personal data (including your current geographical location) will be automatically encrypted before it is sent to us through the Internet or mobile apps.

Unfortunately, no data transmission over the Internet may be considered 100% safe. Therefore, even though we have taken all reasonable measures to protect your personal information, we are unable to guarantee the security of any information or data you send through the Internet.

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